Shipping policy

ORDER PROCESSING: Please allow up to 14 days to process your order. Expect an email within 1 hour to let you know your order is on the way! 


INTERNATIONAL SHIPPING: We offer international shipping to the following countries:


Austria


Belgium


Czechia


Germany


Denmark


Finland


France


Greece


Hungary


Ireland


Italy


Netherlands


Poland


Portugal


Romania


Slovakia


Spain


Sweden


United Kingdom


Australia


Canada


Switzerland


United States


New Zealand


Japan



Hong Kong




Singapore

Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. RETRODESIRE is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at phillydodo@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at phillydodo@gmail.com